Decision-Making Group Interaction: Achieving Quality (4th Edition)

decision-making group interaction: achieving quality (4th edition)

more information about Decision-Making Group Interaction: Achieving Quality (4th Edition)

Decision-Making Group Interaction: Achieving Quality (4th Edition)

Editorial Reviews
Book Description
Formerly entitled "Decision-Making Group Interaction," the new edition of this popular small group book features a new title that reflects the substantial and exciting revision it has undergone. Long known for its unique focus on issues of quality group interaction, Patton & Downs' book introduces the communication practices, patterns, and circumstances that promote or inhibit group performance. The Fourth Edition includes several new chapters addressing the most recent developments in the field and a wealth of new case studies, in addition to new and expanded information on a variety of issues: multiculturalism and diversity; strategic planning; conflict management; uses of technology in group contexts; ethics; benchmarking and quality assessment processes; and how to present findings of a group project or work team. For anyone interested in small group communication and/or group decision making.

From the Back Cover
Formerly entitled "Decision-Making Group Interaction," the new edition of this popular small group book features a new title that reflects the substantial and exciting revision it has undergone. Long known for its unique focus on issues of quality group interaction, Patton & Downs' book introduces the communication practices, patterns, and circumstances that promote or inhibit group performance. The Fourth Edition includes several new chapters addressing the most recent developments in the field and a wealth of new case studies, in addition to new and expanded information on a variety of issues: multiculturalism and diversity; strategic planning; conflict management; uses of technology in group contexts; ethics; benchmarking and quality assessment processes; and how to present findings of a group project or work team. For anyone interested in small group communication and/or group decision making.

Decision-Making Group Interaction: Achieving Quality (4th Edition),Bobby R. Patton,Timothy M. Downs,Allyn & Bacon,0321049195,Business / Economics / Finance,Decision Making & Problem Solving,Group decision making,Management - Teams,Performing Arts,Performing Arts/Dance,Small groups,Social interaction,Theater - General,Performing Arts / Theater / General

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