Microsoft CRM for Dummies
Editorial Reviews
Book Description
Tailor Microsoft CRM to manage records and workflow for your business Find out how to target your sales efforts and become a customer service leader A happy customer is a repeat customer, so how do you make em happy? You can manage, with Microsoft CRM and this friendly guide by your side! Find out how easily you can provide super service, track your invoices, sell more effectively, maximize your leads, and show your customers they re tops on your list. The Dummies Way Explanations in plain English "Get in, get out" information Icons and other navigational aids Tear-out cheat sheet Top ten lists A dash of humor and fun
Download Description
* The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace
* Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service
* Provides expert tips and tricks to make the software work more effectively
* Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships
* Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses
--This text refers to the
Digital
edition.
Microsoft CRM for Dummies
Microsoft CRM for Dummies,Joel Scott,Michael DeLisa,For Dummies,0764516981,Advertising & Promotion,Business Software - General,Computer Bks - Integrated Software,Computer Books: General,Computer Books: Languages,Computer programs,Computers,Customer Service,Customer relations,Management,Microsoft CRM (Computer file),Networking - General,Programming - Software Development,Software Development,Computer Software Packages,Computers / Business Software / General,Customer services,Sales & marketing management
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