Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

Editorial Reviews
The Executive Issue
With fresh batches of lively anecdotes, examples from the service trenches,uplifting pep tals and aptivating cartoons by John Bush.

Bizlife, Greensboro, NC, March 2003
"For workers routinely called on to fix what's broken, find what's lost and soothe the irate, this book is indispensable."

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

Delivering Knock Your Socks Off Service (Knock Your Socks Off Series),Ron Zemke,Kristin Anderson,American Management Association,081440765X,Business & Economics,Business / Economics / Finance,Business/Economics,Customer Service,Customer services,Entrepreneurship

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