How to Win Customers and Keep Them for Life, Revised Edition
Editorial Reviews
Book Description
The "classic" business book from the author of Working Smart...
Revised and updated for the Digital Age!
Michael LeBoeuf, one of the nation's foremost business consultants, presents a hard-hitting, action-ready rewards-and-incentives program for creating a winning sales team. This classic no-nonsense guide is completely revised and updated for today's computer-driven world. It contains everything you need to know about successful selling and--most important of all--how to win customers for life.
"I've always believed that it's a mistake to separate selling, managing and service from each other. How to Win Customers and Keep Them for Life is an easy-to-follow guide for putting them together with great results." --Ed Flanagan, President, Sales Marketing Executives--Greater New York
"A powerhouse, a classic." --James B. Patterson, bestselling novelist and former Chairman and Creative Director ofJ. Walter Thompson, U.S.A., Inc.
"An invaluable, easy-to-follow blueprint for winning, serving and keeping customers...This book is a must for any business." --Jere W. Thompson, President and CEO, The Southland Corporation
Language Notes
Text: Georgian
Introduction: English
--This text refers to an out of print or unavailable edition of this title.
How to Win Customers and Keep Them for Life, Revised Edition
How to Win Customers and Keep Them for Life, Revised Edition,Michael LeBoeuf,Berkley Trade,0425175014,Business & Economics,Business / Economics / Finance,Business/Economics,Consulting,Customer Service,Customer relations,Customer services
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