Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
Editorial Reviews
Book Description
The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. * Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard. * Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success. * Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology. * Includes action plans to walk the reader through specific implementation challenges.
Book Info
Text provides a description of the Balanced Scorecard approach, and shows how it can be tailored to the unique requirements and realities of organizations for which profit is not a primary imperative. DLC: Total quality management in government.
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies
Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies,Paul R. Niven,Wiley,0471423289,Administrative agencies,Business / Economics / Finance,Business/Economics,Evaluation,Management,Management - General,Non-Profit Organizations Management,Nonprofit Organizations & Charities,Nonprofit organizations,Political Science,Public Administration,Public Affairs & Administration,Total quality management in go,Total quality management in government,Business & Economics / Management,Central government,Local government,Non-profitmaking organizations,Quality Assurance (QA) & Total Quality Management (TQM)
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