Essential Managers: Putting Customers First (Essential Managers Series)

Essential Managers: Putting Customers First (Essential Managers Series)

Editorial Reviews
Book Description
DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.

About the Author
Andy Bruce is the founder of the management software company SofTools.net. Ken Langdon has a background in computer sales and marketing Together they have co-authored the books Essential Managers: Strategic Thinking, Project Management, and Do It Now.

Essential Managers: Putting Customers First (Essential Managers Series),Ken Langdon,Andy Bruce,DK ADULT,078948952X,Business & Economics,Business / Economics / Finance,Business/Economics,Customer Service,Customer relations,Entrepreneurship,Management,Management - General,Business & Economics / Management

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