Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

Editorial Reviews
Book Description
Captures the very essence and importance of customer service from the introduction to the final chapter. Fast-paced, and down-to-earth. DLC: Customer service.

Managing Knock Your Socks Off Service (Knock Your Socks Off Series),Chip R. Bell,Ron Zemke,American Management Association,0814477844,Business & Economics,Business / Economics / Finance,Business/Economics,Customer Service,Customer services,Entrepreneurship,Management - General

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