Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications
Editorial Reviews
Book Description
Everything a company says sends a message to its employees. Organizations that communicate well with their employees boast higher profitability, better customer acquisition and retention, and enhanced reputation. Without a strategically managed employee communications strategy, results suffer.
Corporate Conversations is a comprehensive guide to crafting and delivering vital internal messages. The book covers a broad range of issues, including:
* the four types of corporate and business communications (human resources, business-related, legal, and informal) * how to communicate bad news * managing employee-to-employee communication * how to measure the impact of internal communications
With valuable strategies for aligning all business correspondence with the company message, Corporate Conversations shows professionals at all
Book Info
Text shows how to take a strategic approach to managing and implementing internal communication efforts that will improve profitability, customer satisfaction, and employee retention. Uses real-world case studies and offers practical tips. DLC: Communication in personnel management.
Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications
Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications,Shel Holtz,AMACOM,0814407706,Business & Economics,Business / Economics / Finance,Business Communication - General,Business/Economics,Communication in personnel man,Communication in personnel management,Leadership
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