Communicating for Results : A Guide for Business and the Professions (with CD-ROM and InfoTrac)
Editorial Reviews
Book Description
This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.
About the Author
Cheryl Hamilton, a native of Illinois, received her bachelor's degree from Eastern Illinois University, a master's degree from Purdue University in West Layfette, Indiana, and her doctoral degree from the University of North Texas in Denton, Texas. Dr. Hamilton is also author of COMMUNICATING FOR RESULTS: A GUIDE FOR BUSINESS AND THE PROFESSIONS ESSENTIALS OF PUBLIC SPEAKING. She has conducted a number of research studies?one published in the Community College Journal of Research and Practice. She has presented over 32 papers at professional conventions such as the National Communication Association, the Southwest Educational Research Association, Western Communication Association, and the Texas Speech Communication Association. Dr. Hamilton has conducted seminars for such groups as the National Property Management Association, Bell Helicopter Textron, U.S. Postal Department, North Central Regional Police Academy and LTV Aerospace.
Communicating for Results : A Guide for Business and the Professions (with CD-ROM and InfoTrac),Cheryl Hamilton,Wadsworth Publishing,0534606784,Business & Economics,Business Communication - General,Business/Economics,Communication in management,General,Language Arts / Linguistics / Literacy,Speech,Theater - General,Language Arts & Disciplines / Speech
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