Editorial Reviews
Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc.
"...the only work today [providing] a step-by-step process for conducting meaningful and shatter-proof return on investment analyses."
--This text refers to an out of print or unavailable edition of this title.
Review
"Wow! Jack Phillips has delivered another must-read masterpiece for everyone who is involved in corporate learning. This is essential reading for all who are focused on assessing the value-added contribution of learning in the workplace. It includes brilliantly focused chapters on thoughtful concepts, and how-to approaches for measuring training in the workplace. If you only read one book, this is the one." - Frank J. Anderson, Jr., President, Defense Acquisition University
"...extremely useful in that it provides a proven approach to measuring and evaluating training & development initiatives. I have found Jack Phillips' ROI methodology invaluable. It provides a framework for conducting impact studies that has enabled my training & development department to quantify the value add of our development initiatives. The book is an easy-to-use reference and comes off of my bookshelf often!" - Lynn Schmidt, Director, Leadership Institute, Nextel Communications
Praise for the previous edition:
"The only work today which provides a step-by-step process for conducting meaningful and shatter-proof return on investment analyses." - Toni Hodges, Manager, Measurements, Bell Atlantic Network Services, Inc.
"'Return on Investment in Training and Performance Improvement Programs' is an answer to what executives are asking for- sound measurement of return on training investments. Jack Phillips summarizes everything a practitioner needs to know and do." - William C. Byham, President and CEO, Development Dimensions International, Author of 'Zapp! The Lightning of Empowerment' and 'HeroZ!'
"In this important new book, Jack Phillips provides a comprehensive and cutting-edge treatment for ROI in training. The book is a 'must' for the library of any Training and Development or Human Performance Improvement practitioner." - William J. Rothwell, Ph.D, Professor, Human Resource Development, Penn State University
Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance) (Improving Human Performance)
Return on Investment in Training and Performance Improvement Programs, Second Edition (Improving Human Performance) (Improving Human Performance),Jack J. Phillips,Butterworth-Heinemann,0750676019,Business & Economics,Business / Economics / Finance,Business/Economics,Employees,Evaluation,Handbooks, manuals, etc,Human Resources & Personnel Management,Investments & Securities - General,Rate of return,Training,Training of,Business & Economics / Human Resources & Personnel Management
Hot Books:
Recommended Books