Editorial Reviews
James B. Rieley, Director The Center for Continuous Quality Improvement Milwaukee Area Technical College
As a person charged with organizational change at our college (the largest two year technical college in the US, with over seventy thousand students, more than three thousand employees, four campuses, two public television stations, three unions and an annual budget of over 207 million dollars a year), I am always looking for ways to get our employees to see a clearer picture.
We have been using "Teeter Totter" as part of our leadership effectiveness training and have noticed several things. First, of course, is the expected "you want us to what?" and the "this won't take more than five minutes" responses. Second, we see a lot of conscious effort on the part of the teams to actually make the exercise work. Third, we have seen some real glimpses of learning. When using this exercise with our campus leadership teams, I noticed an increase in understanding of the dynamics at play. As team members gingerly stepped onto the board, the member who was acting as the coach for the team kept saying "don't just look at where your opposite is on the board, feel where he or she is. Feel the board, feel your contact with the board, feel the other member and what they are feeling." In the de-brief, the conversation turned quickly to how we can understand what the other members on our team are going through during their daily jobs.
Great exercises, great book.
Cindy Schlough Madison Area Quality Improvement Network
I have just received the second volume of the Systems Thinking Playbook. It has been a much-awaited treat. Thank you for creating something which is so easy to use and so incredibly valuable.
The Systems Thinking Playbook
The Systems Thinking Playbook,Dennis Meadows,Linda Booth Sweeney,Inst for Policy & Social Science,0966612779,Business/Economics,Systems Thinking
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