The Management and Control of Quality
Editorial Reviews
Book Description
The market leader in quality management, this text is built on the strength and experience of the author team. Experience as examiners for the Malcolm Baldrige Award, allow both Evans and Lindsay to integrate the framework and essential content of the Malcolm Baldrige National Quality Award criteria throughout the text. This edition continues to provide a managerially oriented, integrated view with a blend of pertinent technical topics. It contains revised, integrated, and more comprehensive coverage of Six Sigma philosophy, concepts, and techniques. New chapters on Principles of Six Sigma and Design for Six Sigma are included. The new edition also has coverage of most of the Body of Knowledge (BOK) required for ASQ certification as a Certified Quality Manager.
Book Info
Provides an introduction to quality management principles, focuses on the management system which deal with customer needs & technical issues, tools & techniques addressing the quality assurance system from the perspective of ISO 9000. DLC: Quality control.
--This text refers to the
Hardcover
edition.
The Management and Control of Quality
The Management and Control of Quality,James R. Evans,William M. Lindsay,South-Western College Pub,0324202237,Business & Economics,Business / Economics / Finance,Business/Economics,Production & Operations Management,Quality Control,Quality assurance,Total Quality Management,Business & Economics / Production & Operations Management
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